1. What we collect
When you sign up for ZovaDesk, we collect your name, email address, and organization details. When your team uses the platform, we store conversation data, contact records, and usage analytics necessary to operate the service.
2. How we use your data
We use your data solely to provide and improve ZovaDesk. We do not sell your data to third parties. Conversation data belongs to you and your organization — we process it only as directed by you.
3. Data storage
Your data is stored on secure servers. We use industry-standard encryption in transit (TLS) and at rest. Backups are retained for 30 days.
4. Cookies
We use essential cookies to keep you signed in and maintain your session. We do not use tracking or advertising cookies.
5. Third-party services
ZovaDesk integrates with third-party services such as email providers and cloud infrastructure. These services are bound by their own privacy policies and are selected for their strong data protection practices.
6. Data retention
We retain your data for as long as your account is active. When you close your account, your data is deleted within 30 days upon request.
7. Your rights
You have the right to access, correct, export, or delete your personal data at any time. Contact us at hello@zovadesk.com to exercise these rights.
8. Contact
Questions about this policy? Email us at hello@zovadesk.com.
Still have questions? hello@zovadesk.com