ZovaDesk · Customer Support Platform

Customer support,
branded for you.

A real-time support platform with live chat, a shared team inbox, desktop and mobile apps, and analytics that actually answer questions.

app.zovadesk.com / conversations
Nadia R.
A
Ahmed Al-Rashidi
Live · Nadia R.
Hi! I placed an order yesterday but can't find the tracking number
Hello Ahmed! Happy to help. Could you share your order number?
Sure! It's #ORD-2891
Found it! Your order is on the way 🎉 Expected: Tomorrow
/ Type a message... ⌘ ↵
Trusted by modern support teams
NORTHWINDACMELUMENVANTAOCTAVEPARALLELMERIDIANHELIOSSTRATUS
00:14
median first response
98.2%
average CSAT
3.5×
agent throughput
99.9%
uptime
Features

Built for the speed of modern support

01

Live chat widget

Drop a single line of code into your site. Customize the look, set proactive triggers, route by URL or attribute.

02

Shared team inbox

Every conversation in one place. Assign, mention, snooze, and resolve without leaving the keyboard.

03

Real-time messaging

WebSocket-backed delivery with typing, read receipts, and presence — under 80ms end-to-end.

04

Desktop & mobile apps

Native macOS, Windows, iOS, and Android. Notifications you can actually trust.

05

Analytics & reporting

First-response, resolution, CSAT, agent load — exportable, sliceable, and live.

06

Onboarding in minutes

Import history, invite agents, install the widget. Most teams go live the same day.

How it works

From install to first reply in under ten minutes

01

Connect your channels

Add the widget to your website, or connect your app and workflows through the API.

02

Invite your team

Roles, routing rules, and SSO. Bring your existing macros and saved replies.

03

Reply in real-time

Conversations land in the shared inbox instantly — across web, desktop, and mobile.

Analytics

The numbers that actually matter.

Live dashboards for response time, resolution, CSAT, and agent load. Slice by tag, channel, or customer attribute.

24h 7d 30d
Response time
00:14
Median response
98.2%
CSAT score
3.5×
Throughput
Bilingual by design

Built for English and Arabic — equally.

Built Arabic-first from day one. Every screen, every app, every notification — direction, fonts, and search work exactly as they should.

English · LTR
Hi! How can we help you today?
العربية · RTL
مرحباً! كيف يمكننا مساعدتك اليوم؟
Auto direction
Native fonts
Bidi search
Pricing

One plan. Unlimited agents.

14-day free trial — no credit card required.

14-day free trial
Growth
Unlimited agents. No per-seat surprises.
$49 / mo flat
Start 14-day free trial
  • Unlimited agents
  • Unlimited inboxes
  • Real-time analytics
  • Mobile + desktop apps
  • Routing & SLAs
  • API & webhooks
  • Priority support

No credit card required

See ZovaDesk with your data.

30 minutes with our team — we'll connect your site and show you real results live. No slides, no fluff.

Request a demo Or email hello@zovadesk.com